You can upload any images/logos that you have by sending them to artwork@printing.ie or you can upload your files via FTP. Please contact us to set-up your account or alternatively post your images/logos to Printing.ie, Tralee Road Business Centre, Killarney, County Kerry, Ireland.
Please ensure that all Logos sent to us have all the fonts outlined. In Adobe Illustrator you can do this by selecting all fonts (command + A) go to type menu and choose create outlines.
We accept file formats such as Quark, Photoshop and Illustrator. For example, you can save your artwork in any of the following formats; .eps, .ai, .jpg, .psd or .tiff files. Please ensure that files are saved in the best possible resolution. A minimum of 225dpi for all image files.
Because of the CMYK to RGB conversion process, on-line image previews do not accurately portray colour. As long as your files are in CMYK format the colour should be similar to your files but not exact, since your monitor is not calibrated to our press.
Please mail us some samples of the work so we can determine what the problem is. Please send only some samples, not the entire order. Include your order number, a brief description of the problem and address the envelope to the attention of Paula O' Sullivan our Customer Service Manager and she will look at your order personally.
A VAT invoice will be delivered to you with your printing. This is also your receipt.
We start counting the turnaround time when we send your order to press. If you order a hard copy proof, turnaround begins when we receive proof approval. Business days are Monday through Friday. Holidays, Saturdays and Sundays do not count when calculating turnaround. Turnaround does not begin until acceptable artwork has been provided. Printing.ie assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Our expected delivery date is not guaranteed. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
